Shipping Policy

Last updated: June 3, 2026

Order Processing

Once you've placed your order, our team will process it within 1–2 business days. As soon as your order is dispatched, you'll receive a tracking email with updates on the status of your shipment. This allows you to stay informed every step of the way.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following rates and estimated delivery days apply:

Shipping Method	Rate	Estimated Delivery Days
Standard/Free	Free	3-7 business days
Expedited	calculated at checkout	2-4 business days
Express	calculated at checkout	1-2 business days

International Shipping

For our international customers, please note that delivery times may vary depending on your location. Estimated delivery days range from 7-21 business days. Additionally, any customs or duties incurred are the responsibility of the customer. We recommend checking with your local customs agency for more information.

Order Tracking

Once your order has shipped, you can track its progress using the tracking number provided in your email. This allows you to stay up-to-date on the status of your shipment and plan for its arrival.

Lost or Damaged Shipments

In the unlikely event that your shipment is lost or damaged, please contact us at support@makotoo.shop within 10 days of the estimated delivery date. Be sure to include your order number and photos of any damaged items, if applicable. We'll work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to reach out. You can contact us via email at support@makotoo.shop. We're here to help and look forward to hearing from you.